Shipping policy
1. Shipping Partners
We have partnered with Shiprocket to ensure fast and reliable delivery of your orders. Shiprocket collaborates with multiple courier services to provide the best shipping experience.
2. Shipping Locations
We currently ship across India. If you require international shipping, please contact our customer support before placing an order.
3. Processing Time
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
4. Estimated Delivery Time
- Metro Cities: 3-5 business days
- Non-Metro Cities & Remote Areas: 5-7 business days
- Delivery timelines may vary due to unforeseen circumstances such as weather conditions, strikes, or courier service delays.
5. Shipping Charges
- Any additional shipping charges (if applicable) will be mentioned at checkout.
6. Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS. You can track your shipment on the Shiprocket website using the provided tracking number.
7. Delayed or Lost Shipments
- If your order is delayed beyond the estimated timeframe, please contact us for assistance.
- In case of a lost package, we will initiate an investigation with Shiprocket and provide a resolution.
8. Return & Exchange Shipping
- If you need to return or exchange a product, refer to our Return & Exchange Policy for details.
- Return shipping charges may apply unless the return is due to a defective or incorrect item received.