Shopping at Arzaani Atelier is easy:

• If you know what you are looking for, use the CLOTHING, JEWELRY, HOME DECOR, FRAGRANCES and ACCESSORIES links. You can also shop by browsing directly by designer.
• Once you have found an item, select your size and click on the 'ADD TO SHOPPING BAG' button underneath each item.
• Review the items in your shopping bag by clicking the 'SHOPPING BAG' link at the top of the page. You can use the 'REMOVE FROM BASKET' link to delete items from your shopping bag.
• Click on 'PROCEED TO PURCHASE' to complete your order.

Yes. You can browse through the collection without creating an account and select merchandise you like. But, to be able to buy, you need to set up an account which is a fairly easy process.

Register with us and you'll be able to enjoy the following benefits through your Arzaani Atelier account:

• Track your orders and review past purchases
• Request your return or exchange directly from your account
• Save your address and card details so you can shop even quicker next time
• Manage your account details, address book and email preferences

To create an account, simply click on 'SIGN IN' and then 'REGISTER NOW' to fill in your details.

If you have forgotten your password, click here to change it or follow the 'FORGOT PASSWORD' instructions on the SIGN IN page.

As an authorized online distributor for all of the designers we feature, we unconditionally guarantee that every item we sell is 100% authentic. Please note that we are unable to comment on the authenticity of any items not purchased from Arzaani.in.

As sizing can vary by designer, we provide the exact measurements of each product to help you compare them with your own.

For personalised size guidance or assistance in choosing the perfect fit, our team is always here to help.

Email: Atelier@arzaani.in
Call: +91 92667 80515

While we have made every effort to display as accurately as possible the colours of the products that appear on the Site, we cannot guarantee that your monitor or screen’s display of any colour will be completely accurate, as computer monitors and screens of electronic devices vary.

All items are in stock unless ‘SOLD OUT’ is displayed.

Please be aware that even if an item is in your shopping bag, it can still be bought by another customer until you have completed your order.

If the product you want to buy is out of stock, please email Atelier@arzaani.in to find out if there is a backorder for that item (you will need to be a registered user).

We accept Visa, MasterCard, American Express, and Maestro credit and debit cards. We also have Net Banking options.

Please note that we do not accept any other methods of payment apart from those listed above.

At Arzaani Atelier, your personal online security is important to us. We use the latest SSL encryption technology to store and safely transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system.

Additionally, for your safety and protection, we will confirm that the billing address you provide matches the address on file with your credit card company.

You may also choose to securely store your credit card details with us. This means you will not have to enter them again during future purchases, making it quicker and simpler to shop at Arzaani Atelier.

For your security, whenever you request delivery to a new address we will ask you to provide new credit or debit card details (if you have previously stored them with us). This means that if someone guesses your password and tries to make an order using your account, they will be unable to do so.

• Edit or add new shipping or billing address.
• During your next purchase, simply ‘UNSELECT’ the option ‘REMEMBER MY PAYMENT DETAILS’ on the payment page.

We currently ship to one address per order. If you need items delivered to different locations, please place separate orders for each address.

For bulk or corporate shipments, please contact Atelier@arzaani.in for assistance.

Due to the high value of the goods that we sell, we require proof of delivery for all orders. This means we are unable to authorise packages to be delivered without a signature.

We are unfortunately unable to redirect orders once your items have been dispatched. Therefore, please ensure you provide a suitable shipping address for the specified delivery times.

Unfortunately, it is not possible to combine orders or add items to an existing order. If you would like all your items to be delivered together, you will need to cancel your order(s) and place a new order which contains all the items you require.

After you place your order, you will be sent an email confirming that it has been received. In the rare instance that any of the items you have ordered are not available, we will contact you by email and will only charge for the value of the items in stock.

Once your order has been shipped, you will receive email confirmation of your shipping details and a tracking number. If you have registered, you will be able to view and track the status of your shipment by signing in and selecting MY ACCOUNT followed by ORDER STATUS.

Due to domestic and international trade regulations, Arzaani Atelier must comply with certain shipping restrictions. This means that some products—such as those made with exotic skins, select fine jewellery compositions, or items manufactured in regulated regions—may not be eligible for delivery to specific countries.

If you add an item that cannot be shipped to your destination, our team will inform you and guide you to remove it. To proceed with your purchase, you may need to use an alternative address where the item is permitted to be delivered.

For more information, please refer to our Shipping Information.

Yes, your personal information is kept strictly private and confidential. We do not rent, sell, or share your details with third parties for marketing purposes.

To register at Arzaani Atelier, we require your name, mailing address, and email address. When you place an order, we may also need your billing address, shipping address, phone number, and payment details. If necessary, this information may be shared with a credit reference agency solely to verify and process your order.

Arzaani Atelier may use your contact details to update you about new arrivals, curated selections, and exclusive services via email. If you prefer not to receive these communications, please email us at Atelier@arzaani.in.

Cookies are small pieces of data stored on your computer or device by your web browser. They help track your activity on websites, making your browsing experience smoother and more personalised.

We use cookies to remember how often you visit our website, what you add to your shopping bag, your previous purchases, and to tailor content based on your preferences.

Cookies are a standard and safe part of online shopping—there’s no need to worry about them.

Most browsers accept cookies automatically, but you can adjust your browser settings to block them if you prefer. Even if you choose not to enable cookies, you can still use most features on our website, including making purchases.

Registered customers with cookies enabled will be automatically recognised when they visit Arzaani Atelier, allowing quick access to features like your Wish List, item updates, and saved preferences—without needing to sign in immediately.

When you proceed to checkout, you will still be asked to confirm your email, password, and payment details before completing your order.

Please note that registered customers remain recognised for a limited time, after which you will be prompted to sign in again.